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Feature by Feature Service Comparison
- This is NOT a 3rd party review, it is based on publicly available information and may contain errors.
- Contact us if you think there are errors and we'll update this page

  
       Google/Postini      MessageLabs      ClearEmail  
       US Market MSP      First Generation MSP      Second Generation SaaS
  
  Carbon Minimised Business    No      No      Yes
  
                     
  Services Available
               
  
   Multi layer Spam Filtering    Included      Included      Included  
   Multi layer Virus Filtering (scanners)    Included (2)      Included (3)
      Included (5)
  
   Content Control    Optional      Optional      Included  
   Transport Layer Security    Included      Optional      Included  
   Image Control    Not Available      Optional      Optional  
   Email Archiving    Optional      Optional      Optional  
   Business Email Continuity    Not Available     Optional      Optional  
   Email Hosting    Optional      Not Available      Optional  
   Email Encryption    Optional      Optional      Optional  
                     
   User Level Service Features
                  
   Automated LDAP Synchronisation    Included      Included      Included  
   Spam quarantine (days cached)
    Included (14)
      Included (14)
      Included (28)
  
   Easy to use white/black lists    Not Available      Not Available      Included  
                     
  Administrator Level Service Features
                  
   Fail Safe Activation/Provisioning    Not Available      Not Available      Included  
   Web Based Management Portal    Included      Included      Included  
   Immediate Configuration Changes
          Not Available      Included  
   Delegated Portal Admin (per domain)
    Included      Not Available      Included  
   Email Flow Management (real time view)    Not Available      Not Available      Included  
   Reporting data availability
    Next day
      Daily      Hourly  
   Reporting data stored for:    6 weeks            2 years  
   Visual Content Control Rule Builder    Not Available      Not Available      Included  
   Mail Server Monitoring with SMS alerts    Not Available      Not Available      Included  
                     
  Service Levels
                  
   Spam Filtering    99%      98%      99%  
   Spam Filtering False Positives    0.0008%      0.0004%      0.0004%  
   Virus Filtering    100%*      100%*      99.99%  
   Virus Filtering False Positives    0.0%      0.0%       0.0%  
   Hosted Email Uptime    99.99%      Not Available      99.999%  
   Undeliverable email caching (days)    Optional      Included (14)      Included (7)  
   Local Technical Support    Not Available      Not Available      Included  
                     
  Complementary Managed Services                  
   Outbound Campaign Management    Not Available      Not Available      Available  
   Business Email Hosting    Available
      Not Available      Available  
   Web url filtering, Malware filtering    Available      Available      Available  
                     
                     
  * This assumes all NEW malicious code is detectable.              
Last Updated ( Monday, 05 January 2009 11:28 )