About EIM, Group Chat & Microblogging

Cleartext's forward looking messaging platform replaces(and connects to) public internet chat services like Google Talk, MSN & Yahoo! Messenger and Skype, with a service designed for business use.

We also bring public social messaging like Twitter and Facebook Chat into our framework ensuring the same security and compliance features are applied to these messages.

Our services are simple to deploy, easy to use and require almost zero management time. We do all the work, you pay per user, team or workgroup, per month.

Read more below and use the page index to the right.

REAL TIME CONNECTIVITY

Immediate connections to business colleagues and partners on enterprise and public networks

• Access data immediately and make decisions faster than with email, use IM as a back channel on conference calls
• Conversations to people on all networks are security scanned and archived to help comply with regulatory requirements
• Use our desktop app as well as any other compatible (Jabber/XMPP) third party desktop or mobile apps to experience consistent collaboration anywhere at any time
• Communicate with people on other business networks (eg Cisco Jabber, Microsoft OCS) and public networks such as Windows Live™ Messenger, AOL® Instant Messenger™, Yahoo!® Messenger, Facebook Chat and Google Talk
• Allow access to Twitter and Facebook Chat so that your teams can communicate with the growing number of businesses using these social networks for communication.

PRESENCE

Presence signals your availability and tells you who's available for conversation.

• Set your status to busy to avoid interruptions, away when you leave your desk or available when you have time to engage in business conversations with colleagues and customers
• Set your account to 'auto-away' to enable routing to a mobile device if you go to lunch or outside of work hours, never loose touch with important clients
• Sort your contact list by alpha, status or recent activity, the latter tells you when someone just became available
• Presence is set and viewable to and from multiple networks in the same desktop or mobile application.

GROUP CHAT (CHAT ROOMS)

Bounce ideas off people and exchange knowledge in persistent chat rooms that can be team or topic based and archived for later research.

• Chat rooms can accommodate people and data feeds so you can discuss news, deals and access or share data in real time
• Chat rooms can be public or private, requiring a password to join, ideal for discussing sensitive topics with small groups
• Apply real time text based filters to chat rooms to ensure you don't miss important data points
• No limit on the number of chat rooms or the length of time the history is stored.

SIMPLIFY MESSAGING

Keep all conversations across all networks in one platform, no need for multiple apps or services.

• Your contacts are aggregated into one easily searchable list with customisable groups
• Push out data such as pricing to groups across one or many networks simultaneously
• No need for complicated compliance and security products for each network or data type, we cover them all in the cloud.

PEACE OF MIND

Collaborate within a platform designed to help address regulatory requirements such as encryption and archiving

• Add URL filtering to reduce malware and identity theft risk
• Text based content control rules can remove profanities and reduce risk of data leakage
• Comprehensive archiving helps comply with internal, industry or legislative requirements for document management and monitoring such as FINRA, Sarbanes-Oxley and SEC
• All archived communications can be stored indefinitely and are searchable via an administrator web portal
• Collaborate securely with SSL/TLS on all communications, the industry standard for eCommerce.

GROWING WITH YOUR BUSINESS

The platform is extensible, allowing you to connect other business data sources.

• Add data feeds from CRM, ERP or other important business systems
• Connect to external data sources such as stock and commodity exchanges
• Keep informed with connections to RSS news feeds and other services, for example weather reports.