Dispelling the 'time wasting' myth
Instant messaging (IM) has been on the desktop alongside email for workplace collaboration for many years, end users know how useful it is. But often these IM programs are from public services which means the business has no control over where the data is going or what malware is coming back in.
Recognising that IM and now group chat and microblogging are technologies that employees enjoy using for work as well as at home, Cleartext has developed a platform to deliver this technology into businesses. It has the features that business owners and IT (security) people expect and recognise from email security systems.
Business Benefits of IM and Microblogging
Cleartext delivers business and social messaging solutions that help improve staff and customer communication and create social connections that can deliver business efficiencies and improved customer retention.
- Improve Productivity
Enterprise Instant Messaging and microblogging can increase productivity by reducing latency in responses to questions and providing parallel channels to phone calls and meetings.
- Find Relevant Information
Search & track subjects, projects and people. Particularly useful for line staff and managers who want to track their portfolio. Discover what people are saying about your key accounts.
- Increase Sales
How many times have you lost a sale through poor, or slow internal communication? Microblogging & IM can help close this gap by speeding communication across groups of people in any location or time zone.
- Reduce email use & inbox size
Eliminate cumbersome circulars and ‘reply all’ email threads with real time group chat and microblogging.
- Uncover your heroes
Many organisations are discovering hidden talent through the use of social & messaging platforms which give a voice to all staff members.
Read more about how the various features of our IM and microblogging services can benefit your organisation in our Message Overview.
